Player Safety

Responsible Gaming at xbije

We want every xbije player to enjoy gaming as entertainment — safely, within their means, and with full control. Our tools and resources are here for you 24/7.

Gaming Should Always Be Fun

xbije is Bangladesh's trusted online gaming platform, and with that trust comes a responsibility we take seriously: making sure every player has access to the tools, information, and support they need to keep gaming enjoyable. Whether you enjoy cricket betting, slots, live casino games, or crash games like Aviator, our commitment to your wellbeing never wavers.

Responsible gaming is not about limiting your enjoyment — it is about giving you control. xbije provides practical tools that let you set your own boundaries so that gaming remains a leisure activity, not a source of financial or emotional stress. We encourage every player in Dhaka, Chittagong, Sylhet, and across Bangladesh to use these tools proactively.

21+ Age Restriction Policy

21+
Adults Only — Strictly 21 and Above
xbije enforces a strict minimum age of 21. Age is verified during KYC. Underage accounts are closed immediately.

xbije operates a strict 21+ only policy across every product on the platform — sports betting, casino games, crash games, slots, and all other gaming categories. Players must be at least 21 years of age to register, deposit, wager, and withdraw on the xbije platform. This policy is non-negotiable and applies equally to all players regardless of location within Bangladesh.

KYC identity verification is required on all accounts requesting a withdrawal. As part of this process, players must submit valid identity documentation confirming their date of birth. Any account confirmed to belong to a person under 21 will be suspended immediately, all funds forfeited, and the case referred for further review. xbije also actively encourages parents and guardians in Bangladesh to use parental-control software to prevent underage access to online gaming platforms.

Our Player Protection Tools

xbije provides a full suite of responsible gaming tools that players can activate or adjust at any time through account settings or by contacting our support team. Here is a summary of what is available.

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Deposit Limits
Set daily, weekly, or monthly deposit caps to control how much you fund your account.
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Session Time Limits
Set a maximum gaming session length. You will receive a reminder when your session time approaches the limit you set.
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Self-Exclusion
Exclude yourself from the xbije platform for a fixed period or permanently. We honour all self-exclusion requests promptly.
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Reality Checks
Receive on-screen pop-up reminders at intervals you choose, showing how long you have been playing and your net result.
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Cool-Off Period
Take a short break from gaming for 24 hours, 48 hours, or up to 7 days without permanently closing your account.
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24/7 Support
Our support team is available around the clock in English and Bengali to help you activate any responsible gaming tool.

How Each Tool Works

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Deposit Limits — Stay in Control of Your Spending
Deposit limits let you cap the maximum amount you can transfer into your xbije account over a chosen timeframe. You can set a daily limit (e.g., ৳2,000 per day), a weekly limit (e.g., ৳10,000 per week), or a monthly limit. Once your limit is reached, no further deposits are accepted until the period resets. Increases to your limit take effect after a 24-hour cooling period; decreases apply immediately. You can request a limit change by contacting our support team at any time.
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Loss Limits — Protect Your Bankroll
A loss limit caps how much you can lose within a set timeframe. Once your loss limit is hit, you will not be able to continue wagering until the period resets. Like deposit limits, reductions apply immediately and increases require a 24-hour waiting period. This tool is particularly useful for players who want to make sure a losing streak does not escalate into a significant financial impact.
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Session Time Limits — Know When to Step Away
Session time limits let you set a maximum duration for each gaming session. When you approach the limit you will receive an on-screen notification. When the limit is reached your session will end and you will be logged out automatically. You can resume gaming in a new session or choose to stop for the day. Session time tools help break up extended play and maintain perspective on time spent gaming.
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Cool-Off Period — A Short Planned Break
A cool-off period temporarily suspends your ability to play on xbije for a duration you choose — typically 24 hours, 48 hours, 72 hours, or 7 days. During a cool-off your account remains open, but you cannot deposit or wager. This is useful if you feel you need a short break but do not want to fully close your account. Contact our support team to activate a cool-off period at any time.
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Self-Exclusion — A Firm, Longer-Term Boundary
Self-exclusion is a firm commitment to stop gambling on xbije for a specified period — from a minimum of 6 months up to permanent exclusion. Once self-exclusion is activated it cannot be reversed during the chosen period, even if you request it. Any remaining account balance at the time of self-exclusion can be withdrawn. Self-exclusion requests are processed within 24 hours of submission. We strongly encourage any player who feels they cannot control their gambling to use this tool without hesitation.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the early warning signs is the first step toward getting back in control. Ask yourself honestly whether any of the following apply to you.

  • Gambling with money you cannot afford to lose, including funds meant for rent, bills, food, or other essential expenses.
  • Feeling unable to stop playing even when you want to, or returning to gambling almost immediately after stopping.
  • Gambling to chase previous losses, believing the next session will recover what has been lost.
  • Hiding your gambling activity from family members, friends, or partners, or lying about the amount of time or money spent.
  • Borrowing money, selling personal belongings, or using credit to fund gambling activity.
  • Gambling interfering with work, studies, family responsibilities, or relationships in a noticeable way.
  • Feeling anxious, irritable, or depressed when not gambling, or gambling to escape from stress or emotional difficulties.

Recognising one or more of these signs does not mean you have a serious problem — but it does mean it is worth pausing, reviewing your gaming habits, and using the tools available on xbije to put sensible limits in place. If you are unsure, please contact our support team.

Tips for Playing Responsibly

Most players enjoy gaming without any difficulties. The following habits help keep it that way — and are worth building into your routine from day one.

  • Set a budget before every session — decide in advance how much you are comfortable spending and treat it like the cost of any other leisure activity.
  • Never chase losses — if today is not your day, close the session and return when you feel ready. Chasing losses is one of the most common paths to problem gambling.
  • Use the available tools — activate deposit limits, session time reminders, and reality checks in your account settings. These are free and take less than a minute to set up.
  • Keep gaming in proportion — gaming is one leisure activity among many. Make sure it does not crowd out time with family, friends, exercise, or other activities you enjoy.
  • Never play under the influence of alcohol or when you are highly stressed or emotionally upset — these states impair judgment and can lead to decisions you would not normally make.
  • Talk about it — if someone you know is concerned about your gaming habits, take it seriously. Their perspective from the outside may be clearer than your own view from within.

Protecting Young People and Minors

xbije is strictly for players aged 21 and above. We are aware that mobile devices and shared computers in households across Bangladesh are often used by multiple family members including children. If you share a device with younger family members, we strongly recommend logging out of your xbije account after every session and not saving login credentials on shared devices.

Parental control software can help prevent access to online gambling platforms at the device or network level. Popular options compatible with Android and iOS devices used widely in Bangladesh include built-in screen time and content restriction features available on most modern smartphones. We support parents and guardians who take steps to keep gaming platforms away from children in their household.

If you believe a minor has registered or is using an xbije account, please notify us immediately at [email protected]. We will investigate and take action promptly, including account closure and data deletion in line with our Privacy Policy.

Get Help — You Are Not Alone

If you feel that gambling is no longer under your control, or that it is causing harm to yourself or people around you, please reach out for help. xbije's support team is available 24 hours a day, 7 days a week and will treat your situation with complete confidentiality and without judgment. We can help you activate self-exclusion, discuss your options, and point you to additional support resources.

Concerned About Your Gambling? Act Now.

Contact our support team at [email protected] and ask to activate self-exclusion or a cool-off period. Your request will be processed within 24 hours and treated with full confidentiality. There is no penalty, no judgment, and no pressure — only support.

Beyond xbije's own support, we encourage players who are struggling with problem gambling to seek guidance from mental health professionals and counselling services available in Bangladesh. Speaking to a trusted family member, friend, or community leader is also a meaningful first step. You do not have to face this alone.

To activate any responsible gaming tool — deposit limits, session limits, cool-off period, or self-exclusion — contact our support team at any time: [email protected]. All requests are handled in English and Bengali, 24/7.

Play Safely at xbije Today

Set your limits, use our tools, and enjoy gaming the way it should be — as entertainment. Visit our FAQ or log in to your account to manage your responsible gaming preferences.

Read Our FAQ Manage My Account
xbije is strictly for players aged 21 and above. Underage gambling is prohibited. Please play responsibly and within your means.